Support

Need help with the NannyFlow app or your agency's site? Email us and a person will reply, usually within one business day.

Support email: hello@autoscreen.ai

Before you write

• Can't sign in? Make sure you picked the right agency on the first screen of the app, then use the email your agency has on file. Password resets are on your agency's sign-in page.
• Booking questions (schedules, cancellations, fees) are handled by your agency — their contact page is on their site.
• Account deletion: email us from the address on your account and we will close it and delete your data within 30 days.

What to include

Your name, the agency you work with, the device you are using, and a screenshot if something looks wrong. That lets us fix most issues on the first reply.